This Privacy Policy describes how corekeeptender (“we”, “us”, or “our”) collects, uses, discloses, and safeguards your personal data when you visit our website www.corekeeptender.com
or engage our bespoke housekeeping coordination and booking facilitation services.
We operate from Mexico and serve clients located primarily in the European Union, the United Kingdom, and the United States. We are committed to protecting your personal data in accordance with applicable data protection legislation, including the EU/UK General Data Protection Regulation (GDPR) and relevant United States privacy laws.
Data Controller & Contact Information
For the purposes of applicable data protection laws, corekeeptender is the data controller responsible for your personal data. If you have any questions regarding this Privacy Policy or our privacy practices, please contact our administrative team at:
housekeeper@corekeeptender.com
Personal Data We Collect
We collect personal data directly from you when you interact with our website, make a service reservation deposit, or complete our consultation forms. The types of data we collect include:
- Identity & Contact Data: Full name, email address, telephone number, and residential address.
- Consultation & Household Preferences: Information submitted via our intake forms regarding household scheduling, family size, dietary preferences, specific domestic requirements, and operational parameters.
- Transaction Data: Details regarding the initial booking deposit payments made for our coordination services (note: payment transactions are processed via secure external processors; we do not store full payment card credentials).
- Technical & Usage Data: Internet protocol (IP) address, browser type and version, time zone setting, and website usage statistics collected through essential functional cookies.
How We Use Your Personal Data
We process your personal data strictly for legitimate operational purposes, including:
- Facilitating, processing, and managing your service reservation deposit.
- Evaluating your customized consultation intake form to match qualified domestic candidates with your household requirements.
- Communicating with you regarding service updates, consultation scheduling, and administrative inquiries.
- Fulfilling our accounting, legal, and regulatory compliance obligations across applicable jurisdictions.
Legal Basis for Processing (EU/UK Clients)
If you reside in the European Economic Area (EEA) or the United Kingdom, we process your personal data under the following legal bases:
- Performance of a Contract: Processing necessary to execute our bespoke coordination service and manage your reservation deposit.
- Legitimate Interests: Processing necessary to conduct, manage, and improve our legitimate business operations and client interactions.
- Legal Obligation: Processing necessary to comply with relevant tax, accounting, or legal requirements.
Data Storage & International Transfers
As our operations are based in Mexico and we serve clients across Europe and the United States, your personal data may be transferred to, stored, and processed internationally. We implement appropriate technical, organizational, and contractual safeguards to ensure that your personal data receives an adequate level of protection regardless of where it is processed.
Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, or administrative reporting requirements.
Your Legal Rights
Depending on your location (such as the EU, UK, or certain US states), you may have the following rights regarding your personal data:
- Access & Rectification: The right to request access to or correction of inaccurate personal data.
- Erasure: The right to request the deletion of your personal data under specific conditions.
- Restriction & Objection: The right to restrict or object to the processing of your personal data.
- Data Portability: The right to request a copy of your personal data in a structured, commonly used format.
To exercise any of these rights, please contact us at housekeeper@corekeeptender.com.
Security Safeguards
We employ appropriate physical, electronic, and managerial security procedures designed to protect your personal data against unauthorized access, loss, alteration, or disclosure.