General & Service Scope
- What services does corekeeptender provide?
Corekeeptender is a custom service and booking facilitation platform. We specialize in bespoke housekeeping search, candidate profiling, and coordination services tailored to the unique operational requirements of households across Europe and the United States. - Does corekeeptender sell or ship physical products?
No. We do not sell, store, or dispatch physical goods or tangible inventory. All offerings on www.corekeeptender.com pertain strictly to custom administrative facilitation, consultation, and domestic management coordination.
Booking & Payment
- What does the payment on the website cover?
Payments made through our platform represent a single, one-time initial service reservation deposit. This deposit secures administrative resources to initiate candidate sourcing, review your household preferences, and prepare tailored coordination options. - Is this a subscription or recurring charge?
No. Every payment is a standalone, one-time transaction. We do not operate recurring billing, subscriptions, auto-renewals, or hidden membership fees. - How do I specify my household requirements?
Upon submitting your initial reservation deposit, you will be directed to complete a detailed consultation intake form. This allows you to outline specific tasks, scheduling needs, and domestic management preferences.
Service Fulfillment & Delivery
- How long does the candidate matching process take?
Once we receive your completed consultation intake form, our administrative team begins the customized matching process immediately. Tailored candidate profiles and coordination options are delivered via email within 3 to 7 business days. - What happens if I delay filling out the intake form?
Because our fulfillment process relies on your specific parameters, timely completion of the consultation form is essential. Delays in providing your requirements will extend the time needed to complete candidate matching.
Cancellations & Refunds
- Can I cancel my service reservation?
If you request a cancellation in writing before our team has initiated candidate matching or processed your intake form, you may be eligible for a refund. Once administrative work has commenced, the initial deposit covers work already performed and becomes non-refundable, subject to applicable consumer protection laws.
Data Protection & Contact
- How is my personal information protected?
We enforce strict technical and administrative safeguards to ensure your consultation details and client data remain secure and confidential. - How can I contact corekeeptender?
For all inquiries, operational support, or billing questions, please reach out to our team directly via email at:
housekeeper@corekeeptender.com